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Warranty

BlindsCentral.com Blinds Warranty

Type of Warranty For Bali Blinds

Limited Lifetime on:

1/2", 1" and 2" Aluminum Horizontal Blinds, 2" headrail and components, Wood, Faux Wood and Composite Blinds, Vertical headrails, channel panels, valances, sheer fabric and painted or stained cornices (unfinished cornices are not warranted)

Three year on:

2" vinyl slats, 2" acrylic slats, Vertical vanes (vinyl, S-shaped and fabric)

What is Covered

This product is warranted against original defects in materials or workmanship for as long as the original purchaser owns the product provided that:

  • The product was properly installed in a residential dwelling
  • The product was made or assembled exclusively from Springs Window Fashions’ materials and components
  • Springs Window Fashions’ recommendations were followed with regard to limitations and specifications

 

    Who is Covered

    This warranty extends only to you as the original purchaser of the above stated product.

     

    Obligations to the Consumer

    The obligations of Springs Window Fashions are limited to the repair or replacement of parts or products found to be defective.

    Springs Window Fashions is not responsible for shipping costs or labor costs, for measuring and taking the product down or for remeasuring or reinstalling the product.

    If repairs are made under this warranty, the repairs will be made with like or similar parts.

     

    Motorization

    Components and accessories have a five-year limited warranty. Batteries not included.

     

    What the Warranty Does Not Cover

    This warranty does not cover conditions or damages caused by abuse, accidents, alterations, misuse or failure to follow instructions for measurement, installation, use, cleaning or maintenance. Normal wear and tear, including but not limited to the items or occurrences below, is not covered by the warranty.

    • Unfinished cornices
    • When left for extended periods in direct sunlight, plastics tend to yellow or crack
    • Some slight warpage, as well as natural variations in color and grain, are normal with a wood product and are not considered defects. Areas of high humidity may cause excessive warpage of wood slats
    • Some loss of color intensity or discoloration may occur in plastic materials or wood finishes when exposed to direct sunlight over long periods of time
    • All fabrics can lose original intensity after long exposure to the sun
    • Colors may vary from lot to lot and may not exactly match samples of previous purchases
    • All cords will eventually wear out

    Springs Window Fashions considers these items and occurrences normal wear and tear and they are not covered by this warranty. 

    THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.

    No person is authorized to extend or alter this warranty.

    SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

    Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.

     

    Service

    Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the product, etc.

    To obtain warranty service contact Customer Service Center 

    Blinds Central, LLC 

    You may email customersrvice@blindscentral.com  

    or call 1-800-280-651

     

    BlindsCentral.com Shades Warranty

    Type of Warranty For Bali Shades

    Limited Lifetime on

     Natural Shades, Roller Shades, Solar Shades, Roman Shades, Cellular Shades, Pleated Shades with looped tape, Sliding Panels and painted or stained cornices (unfinished cornices are not warranted)

     

    Three year on

    Pleated shades without looped tape

     

    What is Covered

    This product is warranted against original defects in materials or workmanship for as long as the original purchaser owns the product provided that:

    • The product was properly installed
    • The product was made or assembled exclusively from Springs Window Fashions’ materials and components
    • Springs Window Fashions’ recommendations were followed with regard to limitations and specifications

     

      Who is Covered

      This warranty extends only to you as the original purchaser of the above stated product.

       

      Obligations to the Consumer

      The obligations of Springs Window Fashions are limited to the repair or replacement of parts or products found to be defective.Springs Window Fashions is not responsible for shipping costs or labor costs, for measuring and taking the product down or for re-measuring or reinstalling the product.If repairs are made under this warranty, the repairs will be made with like or similar parts.

       

      Motorization

      Components and accessories have a five-year limited warranty. Batteries not included.

       

      What the Warranty Does Not Cover

      This warranty does not cover conditions or damages caused by abuse, accidents, alterations, misuse or failure to follow instructions for measurement, installation, use, cleaning or maintenance. Normal wear and tear, including but not limited to the items or occurrences below, is not covered by the warranty.

      • Unfinished cornices
      • All fabrics can lose original intensity after long exposure to the sun
      • When left for extended periods in direct sunlight, plastics tend to yellow or crack 
      • Some loss of color intensity or discoloration may occur in plastic materials or wood finishes when exposed to direct sunlight over long periods of time
      • Colors may vary from lot to lot and may not exactly match samples of previous purchases
      • All cords will eventually wear out 

      Springs Window Fashions considers these items or occurrences normal wear and tear and they are not covered by this warranty.

      THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.

      No person is authorized to extend or alter this warranty.

      SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.

      Some states do not allow the exclusion or limitation of incidental, punitive or consequential damages, so this limitation or exclusion may not apply to you.

       

      Service

      Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the product, etc.

      To obtain warranty service contact: Customer Service Center 

      Blinds Central, LLC 

      You may email customersrvice@blindscentral.com  

      or call 1-800-280-651

       

      Cleaning

      • Cellular, Roller, Solar and Roman Shades are easy to keep looking fresh and new for years. Regular dusting with a feather duster is recommended. When necessary, fabric can be lightly vacuumed with a brush attachment.
      • If the Cellular Shade becomes soiled with topical dirt (i.e. dirt that is resting on the surface of the fabric), we recommend that the shade be spot cleaned using a soft cloth or sponge, a mild detergent and warm water. Do not use strong detergents or spot removers. Allow the shade to dry completely before raising.
      • Extra care should be used when cleaning Cellular blackout  fabric as the fabric could become permanently creased.
      • Professional blind cleaners use a variety of methods to clean blinds and vary in their capabilities.  While Springs Window Fashions knows that many of our window treatments can be safely cleaned using the appropriate ultrasonic or injection/extraction cleaning methods, we cannot guarantee the outcome of any cleaning services provided by an independent company.  
      • For assistance in locating a certified blind cleaner that services your area, please visit www.blindcleaners.net or contact Customer Service at 1-800-221-6352.
      • Dry cleaning is not recommended and will void the warranty.
      • Roller Shade with scallop

      • When you receive your shade, there may be a slight curl to the scallop. Fully lower the shade and allow to hang for 24–36 hours. This should remove the curl from the scallop.
      • Roller Shade fabric

      • After installing your shade, you may notice slight creases in fabric. Fully lower the shade and allow to hang for 24–36 hours. If creases are still noticeable, gently steam the materials using a fabric steamer.  Allow the shade to dry completely before raising.

      BlindsCentral.com Exterior Shades Warranty

      Type of Warranty For Bali Exterior Shades

      Limited five-year warranty on:

      Exterior Solar Shades IMPORTANT: Shades must be fully raised during inclement weather and windy conditions.

      What is Covered

      This product is warranted against original defects in materials or workmanship for as long as the original purchaser owns the product provided that:

      • The product was properly installed on a residential/commercial dwelling;
      • The product was made or assembled exclusively from Springs Window Fashions materials and components;
      • Springs Window Fashions recommendations were followed with regard to limitations and specifications.

      Who is Covered

      This warranty extends only to you as the original purchaser of the above stated product.

      Obligations to the Consumer

      The obligations of Springs Window Fashions are limited to the repair or replacement of parts or products found to be defective.

      Springs Window Fashions is not responsible for shipping costs or labor costs, for measuring and taking the product down or for re-measuring or reinstalling the product.

      If repairs are made under this warranty, the repairs will be made with like or similar parts.

      What the Warranty Does Not Cover

      This warranty does not cover conditions or damages caused by abuse, accidents, alterations, misuse or failure to follow instructions for measurement, installation, use, cleaning or maintenance.

      Normal wear and tear, including but not limited to the items or occurrences below, is not covered by the warranty.

      • Damages caused by inclement weather and windy conditions
      • All fabrics can lose original color intensity after long exposure to the sun
      • Some loss of color intensity or discoloration and cracking may occur in materials when exposed to direct sun light over long periods of time
      • Colors may vary from lot to lot and may not exactly match samples of previous purchases
      • Deterioration due to coastal/salt conditions
      • Any exposure to chemicals including chlorine
      • Damage due to pressure washing

      Springs Window Fashions considers these items or occurrences normal wear and tear. They are not covered by this warranty.

      THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES.

      No person is authorized to extend or alter this warranty.

      SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

      Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.

      Service

      Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the product, etc.

      To obtain warranty service contact: Customer Service Center 

      Blinds Central, LLC 

      You may email customersrvice@blindscentral.com  

      or call 1-800-280-651

      Cleaning

      • Roller and Solar Shades are easy to keep looking fresh and new for years. Regular dusting with a feather duster is recommended. When necessary, fabric can be lightly vacuumed with a brush attachment.
      • If Solar Shade becomes soiled with topical dirt (i.e. dirt that is resting on the surface of the fabric), we recommend that the shade be spot cleaned using a soft cloth or sponge, a mild detergent and warm water.Do not use strong detergents or spot removers. Allow the shade to dry completely before raising.
      • Due to differences in ultrasonic cleaning operators, we cannot recommend this method of cleaning.
      • Dry cleaning is not recommended and will void the warranty.

      Roller and Solar Shade fabric

      • After installing your shade, you may notice slight creases in fabric. Fully lower the shade and allow to hang for 24–36 hours. If creases are still noticeable, gently steam the materials using a fabric steamer. Allow the shade to dry completely before raising.